Yourkasa Privacy Policies At Yourkasa we understand the importance and responsibility that privacy entails. We intend to outline the types of personal information we receive and collect when you use Yourkasa services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us. The way we use collected information: We offer different services that do not require you to register for an account or provide any personal information to us, such as the Find Home, Resource, and Frequently Asked Questions section. For other requests that will provide our full range of services, we may collect the following types of information: Information you provide - When you sign up for a Yourkasa account or other Yourkasa service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password).

 

For certain services, such as our home advertising programs, we also request credit card information which we maintain in encrypted form on secure servers. We may use the information you submit under your account to provide you with a better experience and to improve the quality of our services. Affiliated companies – Yourkasa is affiliated with other companies to assist our customers with mortgage applications and with the referral of real estate services such as those offered by Real Estate agents. Only when customers ask for assistance to those forms of services will Yourkasa share personal information with affiliates. Outside links – Yourkasa provides links that are related to other places in the site itself, but may have links that also send you to links other websites not owned or operated by Journey Equities or Yourkasa. Other sites may collect information from you (via cookies or other files on your computer) with the purpose of collecting information from you.

 

Uses We may use personal information to provide the services you've requested, including services that will display home information and pictures to assist you with your advertising. We may also use personal information for auditing, research and analysis to operate and improve Yourkasa’s website and services. We will use customer information for cross marketing initiatives that can assist them with the buying or selling activities of real estate. We may share information that is acquired from the users and collected into groups so that it would be categorized as group information and not belonging to one particular party (Information will not identify you as one particular individual). Ex. This information can be useful in identifying the number of searches or responses to better help our customers. We can also share this information with third parties outside of Yourkasa to help identify certain demographics and characteristics in marketing studies. Only at customer’s request, will we share their information with other vendors for the use of promotional services that can assist them in the process of buying or selling of real estate. When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures. We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services. Yourkasa processes personal information on servers based in the United States of America. Termination of service You must understand and acknowledge that it is Yourkasa’s discretion to terminate your agreement for account or access to site if we believe you have acted with malice or are infringing on the rights of others using the site. Your choices We offer you choices when we ask for personal information, whenever reasonably possible. You can find more information about your choices in the privacy notices or FAQs for specific services. You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result. Upon request, we will make good faith efforts to provide you access to your personal information and to let you correct such data if it is inaccurate and delete it, when reasonably possible. Refunds Refunds will be examined and it is at Yourkasa’s discretion to pay in full or a portion of the purchase price for services purchased from Yourkasa.com. Refunds will not be given for customers using Free Trials. Yourkasa will refund any cancellations made in writing within 24 hours of purchase of services made. When made in a timely manner, Yourkasa will void, credit, or reverse the charges on given purchase. Yourkasa reserves the right to not pay any refunds for cancellation or refund requests not done in a timely manner. Refunds will be made on downgrades of plans made in writing within 24 hours after purchase of services made. For upgrades made to higher plans, the customer must pay the difference between the plan customer is currently in to upgraded plan. Refunds will not be paid for technical problems experienced by Yourkasa or by the customer (via computer or peripheral device). Yourkasa will accept requests for fixes so that they can be addressed in a timely manner for the continuation of service to the customer. More information If you have additional questions, please contact us any time.